1. What is Chef'd Up?
Chef'd Up is a new platform that allows you to connect with premier chefs in the Boston area and bring them into your home for a private, unique dining experience. For a summary description of how Chef'd Up works, please see the How It Works page.
2. Why should I use Chef'd Up?
Chef'd Up has reinvented social dining, and we think you'll love it. Your dinner parties may never be the same again. You and your guests will experience dining in an engaging new way with a top chef in your kitchen. You can focus on hosting. And given the caliber of the chefs, you'll love the food. More than a private or personal chef service, Chef'd Up is an exciting new way to experience social dining in Boston.
3. Who are the chefs?
Chefs are highly talented professionals from the Boston area who use the Chef'd Up platform to connect with you. Chefs work or have worked at many elite restaurants in such cities as Boston, New York and Chicago and have often been featured in articles, journals and blogs. In fact, a number of the restaurants in chef profiles appear on lists of some of the best restaurants not only in the U.S., but in the world.
4. How do the chefs end up on the website?
Through a combination of advertisements, referrals and direct outreach, Chef'd Up has communicated with a significant number of Boston chefs. From this group we selected a smaller number of chefs that a typical individual would deem to be top-quality Boston-area chefs based on their reported qualifications. Chefs then create their own profiles.
5. What are the chef's responsibilities and what are mine?
Chef'd Up is meant to be as simple as possible. Chefs will acquire all ingredients and bring them to your home, cook in your kitchen, and clean up if you wish. Hosts are generally responsible for providing cooking equipment (e.g., oven and pans), plates, silverware, glassware, and table cloths. If you are concerned about the suitability of your kitchen environment, please discuss this with your chef. It shouldn't be a problem as chefs are kitchen extraordinaires!
Regarding table service (e.g., bringing plates of food to the table), it is between you and the chef to determine who has responsibility for service. If your event requires additional help for table service, your chef may provide and price in an assistant.
6. What are the prices?
Chefs set their own prices. A typical starting point is around $50/person for a party of 8-10 people, but you and your chef can arrange anything from a simple tapas meal to the most extravagant dinner party (likely over $100/person). Events with fewer guests generally cost more per person than events with more guests.
7. What is included in the price? What about tipping?
Your one payment covers everything. Included in this price is the cost of food, chef labor, and a small facilitation fee to Chef'd Up. You may tip if you would like to, but it is entirely up to you.
8. How do payments work?
Payments are processed in a simple and secure manner through the Chef'd Up website. For payment processing, we utilize WePay (www.wepay.com) on our site (no worries, you won't have to leave the site or create a WePay account.)
Here's how it works - Once you and your chef make contact and agree on a menu and price for an event, your chef will update the price in the Chef'd Up system. You may then pay at any time prior to the event to formally book your chef's time. Until payment occurs, your chef's calendar is still available for anyone to contact and engage with the chef. After the event is completed, your chef will receive the payment.
9. What is the cancellation policy?
If you have paid and the event is cancelled up to two weeks before it is scheduled, you will receive a full refund. If the event is cancelled within two weeks of the event but prior to five (5) days before the start time of the event, a 25% cancellation fee will be assessed. If the event is cancelled within five (5) days of the event, the entire payment will be forfeited.